Terms and Conditions

We are privileged to own this iconic property and extend a very warm welcome to share the views and farm experience in a private and non-commercial environment. To enhance this experience, the following T & C’s apply. DPH reserves the right to deny admission to this private property and to enforce fines when required.

By booking, you accept responsibility for the behaviour and safety compliance of all passengers in your vehicle. You must ensure that every person in your vehicle understands and follows all safety instructions and property rules before entering the park.

ACCESS

  • Entry & Exit to DPH is via a tollgate, using a pre-purchased online ticket.
  • Access is valid for single use only on your chosen travel date between opening hours.
  • Please bring a NZ$2 coin to purchase sheep nuts to feed the animals.
  • If you want to change your booking date, you can cancel online by following the instructions in your booking confirmation email, receive a full refund, and then book your new chosen date.
  • Access is limited to vehicles with no more than 8 passengers, including children.
  • Campervans & motorhomes are allowed. Strictly no commercial activity, including photography, weddings or tours. Minivans and buses are not permitted.
  • Agents are not allowed to book on behalf of guests.
  • Remain in your vehicle when signs prohibit.
  • No dogs or pets on the property.
  • No walkers or cyclists - these activities interfere with animal interaction.
  • Entry is limited to 80 cars per day.
  • It is via a 5km single lane, unsealed road, and in places steep, so drivers need to be confident.
  • No camping or overnight stays.
  • Drivers must hold a current driver's licence and are responsible for their own car insurance. (Visitors renting cars should check their insurance to cover driving on a private, unsealed road).
  • All guests enter at their own risk, and DPH accepts no liability.

PROPERTY

  • You must read and obey all signs on the property; failure to comply will result in removal from the property.
  • No off-road access or 4WD driving –Strictly no off-road access or entry through farm gates. Vehicles must stay on the designated road indicated on the map.
  • Follow and obey all signs – as a working farm, ‘hazards’ do exist.
  • No shooting or hunting.
  • No drones – illegal as within the airport boundary.
  • Respect for all animals and farm property is required.

HEALTH & SAFETY

  • DO NOT exit your vehicle in the Hard Antler Block. This area has animals with Horns that could injure you. This is clearly signposted.

  • Never approach or hand-feed any animals with antlers.

  • Remain in your vehicle when signs prohibit.

  • Complete fire ban – No fires, no smoking, no naked flame or use of BBQ’s or gas cookers. There can be an extreme fire danger with only one exit route. In the event of a fire move to an area of safety call 111 ask for Fire & Emergency and leave the property if able.

  • Serious accident or injury – call 111 and ask for an ambulance.

  • Duty Manager – Please call 0508 333 775 if help is required while visiting the Park.

  • Children must be actively supervised, particularly around animals and water. (Tarns)

  • Drive to the conditions – observe the speed limit, a single lane, and an unsealed hilly road. Uphill traffic to give way to downhill traffic.

  • When feeding animals, get out of your car and walk away; only feed animals by throwing food near them.

  • Weather – At 800 metres high, it can be cold, so we suggest warm clothes and sensible shoes.

  • Please report any accidents or incidents that may occur to Management by email or phone: info@deerparkheights.co.nz or 0508 333 775.

WEATHER/CANCELLATION POLICY

  • In the event of snow on the road or very inclement weather, DPH reserves the right to close the deer park and cancel bookings. Guests will be advised via Email or TXT, and a full refund will be given.
  • If a rare farm activity may result in DPH closing, we reserve the right to cancel a booking. Guests will be notified by email, and a full refund will be issued.
  • If you are required to cancel or change your booking for any reason. Please login to your account at booking.deerparkheights.co.nz/my-bookings and follow the steps to cancel. You must do this before your booking has expired. You will be refunded your booking cost and can rebook for another date.

By ticking the box below, I confirm that I have read and agree to the Terms and Conditions. I hold a current driver’s licence and am competent to drive a single-lane, unsealed, shingled, and hilly road. I will actively supervise all occupants in my vehicle, particularly around animals and water.

I will respect the property and animals, will not approach any animals with hard antlers or horns, and will remain inside my vehicle whenever signage instructs me to do so. I will not violate the Terms of Entry.

I understand that I enter this private property at my own risk and that I am responsible for ensuring all passengers in my vehicle comply with the safety rules and conditions of entry.